As the Manager Services & Consulting, you will
Manage the teams that provide services and consultancy
- lead the teams and understand their needs
- safeguard the technical knowledge and organize training
- assist consultants in managing complex projects
- ensure that the team complies with SLAs
- oversee recruiting consultants and expand the team
Be business oriented
- grow the services & consulting business and develop the portfolio
- listen to the needs of customers and improve the offering in a pragmatic way
- guarantee customer satisfaction and the quality of the services provided
- liaise with and assist the sales representatives in successfully offering these services
Report directly to the BlueFinch-ESBD Board
- be responsible for the result, quality and profitability of the BU
- be able to define a roadmap and set future goals
- able to manage KPIs to present operational and financial reporting to the board
Requirements
- Business and/or IT related experience (7 to 10 years)
- Proven track record in managing business as well as people
- Experience in an international organisation
- Located centrally in France (Paris region) or the Netherlands
- Always ready to travel between offices in France, Netherlands and Denmark
- Fluent in English and French
Interested? Please send your CV to nikolina.kendes@bluefinch-esbd.com or call +31(0)630017704
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