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par HelpSystems • 08 Apr 2019
For most IT professionals, finding credible, third-party evaluations is critical when researching new software solutions. You want the most comprehensive, honest information you can find to help you decide if a solution is right for your organization.
For the managed file transfer market, analyst and third-party reports haven’t always been easy to find. And while some file sharing products may call themselves MFT solutions, many of them lack the security controls and detailed audit trails for compliance requirements. File transfer, encryption, automation, and auditing are all qualities of a standard MFT tool (centralized in one spot), with the need for this type of solution growing in leading organizations.
A new 2019 report brings fresh data on MFT features and capabilities for would-be buyers. Info-Tech Research Group has released their 2019 Managed File Transfer Category Report, which scores leading vendors based on customer reviews.
The 2019 MFT Data Quadrant highlights nine vendors who received awards from Info-Tech for scoring high on software quality and customer experience. Scores were determined based on customer reviews on SoftwareReviews.com, which also formed the basis for data analyzed in the MFT Category report.
Other vendors listed in the MFT Data Quadrant include Adobe Send & Track, Citrix ShareFile, SolarWinds Serv-U, Oracle MFT, and Accellion Kiteworks.
The composite satisfaction scores were determined by the average of scores in four areas: vendor capabilities, product features, likeliness to recommend, and emotional response to vendor around trustworthiness and other qualities.
The full 20-page report breaks down what vendors led the way in each product feature and vendor capability. You can download a copy of the report on our website, or check out the highlights below:
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